Hurricane Guarantee

The island of Saint Lucia is rarely affected by hurricanes. However, we have a hurricane guarantee in place so you can book with confidence any time of year.

HURRICANE GUARANTEE TERMS & CONDITIONS

DEFINITIONS

  • “Guest” – Guest staying at Têt Rouge; excludes guests under a group booking

  • “Hurricane” – Storm being classified as a hurricane category force storm i.e.

    • Category 1 (74-95mph winds)

    • Category 2 (96 -110mph winds)

    • Category 3 (111-130mph winds)

    • Category 4 (131 -155mph winds)

    • Category 5 (156mph and over winds)

Does not include tropical storms (wind speeds less than 74mph)

TERMS

  1. In the event that a Hurricane Warning is issued by the Saint Lucia Meteorological Service (MET) for date(s) corresponding to one or more dates of a guest's reservation, the guest will be permitted to cancel their reservation without penalty. Deposits may be applied to any future bookings.

  2. Group booking cancellations will be handled on an individual basis in accordance with the group contract.

  3. In the event that the resort is not able to continue its operations due to damage incurred by a hurricane (as determined by the Saint Lucia Meteorological Service), the resort will invite the guest to return for a complimentary stay within one year from the reopening of the resort.

  4. Restrictions: The replacement stay must be taken within one year from the reopening of the resort and will be in an equivalent room category to the one originally booked, and will be subject to certain blackout dates and availability. This offer is subject to change and may be withdrawn at any time without notice. Other expenses, including, but not limited to, airfares, F&B, incidental room charges are not included or covered by this guarantee.

Call us now to book:

+1 758-487-5054
info@tetrouge.com
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© 2017 SeaSun Terraces Inc.